Terms of Purchase
At drixeno, we provide secure, straightforward, and convenient payment options so customers can purchase DIY craft kits, handmade project supplies, embroidery materials, seasonal crafts, and creative accessories with confidence. All transactions completed through our online store are processed in United States Dollars (USD).
Paying with PayPal
When you choose PayPal during checkout, you will be directed to PayPal’s secure payment environment. Depending on availability, you may complete your purchase in either of the following ways:
• With a PayPal Account: Sign in to your PayPal account and complete payment using your available balance, linked bank account, or supported payment method.
• As a Guest (Debit or Credit Card): Where available, select “Pay with Debit or Credit Card” on the PayPal checkout page and enter your card information without creating a PayPal account.
PayPal transactions are processed through PayPal’s own security infrastructure and encrypted payment systems. drixeno does not control PayPal’s independent authorization or account-verification procedures.
Paying with Credit / Debit Card
We accept supported major international credit and debit cards. Available payment options, which may include Visa, Mastercard, American Express, and other supported card networks, will be displayed during checkout.
Your Payment Security Matters:
• No Full Card Storage: drixeno does not independently store complete credit or debit card numbers or card security codes in its customer-service records.
• Secure Payment Providers: Card transactions are processed through supported third-party payment gateways and checkout providers.
• Encrypted Transactions: Payment information transmitted during checkout is protected using encrypted connections and applicable payment-security technologies.
If a payment is declined, placed under review, or requires additional authorization, we recommend contacting your card issuer or payment provider directly, as they can provide the most accurate information regarding the transaction.
Payment Security
Protecting customer information is an important part of the drixeno shopping experience. Transactions made through drixeno are processed using secure checkout technology and encrypted connections, including SSL (Secure Socket Layer) encryption where applicable.
Our goal is to provide a reliable checkout experience from the moment you select a DIY craft project to the completion of your payment.
For questions regarding an order, payment status, or billing matter, please contact our customer support team.
• Customer Support Email: support @ drixeno . com
• Customer Service Phone: +1 9096396795
Corporate Information
• Brand Identity: drixeno
• Legal Operator: Ningbo Shangcheng Digital Technology Co., Ltd.
• Business License Entity: Ningbo Shangcheng Digital Technology Co., Ltd.
• Registered Address: Room 008, Centralized Office, A1018, Building 2, No. 8 Xingye Avenue, Xinqi Subdistrict, Beilun District, Ningbo City, Zhejiang Province, China