Contact Us

Have a question about your order, delivery, DIY craft products, or other store services? Our support team is available to assist with product details, order updates, shipping information, and general inquiries.

Customer Support

For faster assistance, please include your Order Number when contacting us.

Email: support @ drixeno . com

We aim to respond to customer emails within 24 hours.

Phone / SMS: +1 9096396795

Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

Corporate Information

drixeno is an online store focused on DIY crafts, creative handmade projects, craft kits, decorative creations, and crafting accessories. The store is operated by:

Legal Operator: Ningbo Shangcheng Digital Technology Co., Ltd.

Business License Entity: Ningbo Shangcheng Digital Technology Co., Ltd.

Registered Address: Room 008, Centralized Office, A1018, Building 2, No. 8 Xingye Avenue, Xinqi Subdistrict, Beilun District, Ningbo City, Zhejiang Province, China